88° F / 31° C - Mostly Sunny
Hours of operation:
Monday thru Saturday: 9am - 5pm
Sunday: Closed
RESERVATION POLICIES & PROCEDURES
- ADDITIONAL FEES: Housekeeping fee of $95.00, 11% Florida sales tax, plus a non-refundable $65 processing fee.
- RATES ARE BASED ON 1 To 4 ADULTS , additional adults are $10 extra per night to a maximum of (6) guests allowed per villa. Children 14 and under stay free and are included in the maximum allowable number of (6) guests in each villa.
- RESERVATION PAYMENT: A 25% deposit of your total charge is required when booking a reservation and your remaining balance is due upon arrival. Thispolicy is excluded from Special Rates, full payments is due upon booking for discounted rates.
- FORMS OF PAYMENT: We accept most major credit cards, debit cards, cash, or traveler's checks. No personal checks are accepted.
- CHECK IN / CHECK OUT: Check-in time is 3 PM at the Registration Office. Check-out time is 10 AM. at the time of registration, you will be provided with the check-out procedure.
- REGISTRATION: A photo ID (Driver’s License or Passport) and major credit card are required upon registration at the Registraton Office in Pelican Plaza.
- SECURITY DEPOSIT: Upon registration, a required security deposit of $350 (per villa) will be, held through a major credit card, and will be released a week after departure. Charges will be deducted from the security deposit if there are any damaged or missing items, if departure instructions were not followed, if the villa was left in an inadequate condition, or if any unpaid charges remain in the guest account.
- CANCELLATION POLICY: Cancellation made 31 days prior to arrival will be subject to a $185 fee. This will be deducted from the deposit and the remaining deposit will be refunded. The 25% deposit will not be refunded if cancellation is made in the 31 days before arrival date. One week or less than a week before arrival, the full balance will be charged. No refunds for early departures.
- THE REQUEST FOR A SPECIFIC VILLA cannot be 100% guaranteed. The request for a pool, king or upgraded villas will be guaranteed with the extra nightly charges paid.
- REQUIRED AGE TO MAKE A RESERVATION : Must be 21 years of age.
- THE FOLLOWING ARE NOT PERMITTED : No trucks, trailers, campers, recreational vehicles, boats or similar equipment are permitted unless parked inside the villa garage.
- INVENTORY LIST: Your villa has been inspected prior to your arrival. Please take a moment and fill out the inventory list (located in your welcoming bag in your villa) and return it within 24 hours after check-in.
- RATES AND POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
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